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The Human Resources Institute of New Zealand


HR Solutions Centre Consultant

Location

Auckland

Date Posted

18 May 2011

Closing Date

23 May 2011

Contact:

Andrena Corby from Air New Zealand

Website

Description of Organisation

Air New Zeland, airline of the year 2010. Great company, great culture.

Description of Position

Air New Zealand have a rare opportunity for someone to join the HR Solutions Centre and gain valuable experience providing first level support to Air NZ employees.

This is a great entry level role for someone who has completed a Human Resources diploma or degree where you will learn about HR policies and procedures, staff travel and payroll.

A key focus of this role is to ensure that all employee queries regarding HR policies and procedures, staff travel, payroll and annual leave are addressed in a professional, courteous, confidential and timely manner.

This phone based role requires high standards in regard to performance, customer service, adherence to company values and strict confidentiality of personal information.

A good knowledge of computer applications – ideally Peoplesoft and Carina would assist in this role. Your strengths will be your communication and analytical mind.

To be successful in this role you will have an HR related tertiary qualification with experience gained from working in a telephone based customer service role. An understanding of NZ employment legislation will be highly regarded.

If you are looking to join a great progressive company with a great company culture then apply on line or for more information, please contact Andrena Corby on 336 2470.

Key Areas of Responsibility

A key focus of this role is to ensure that all employee queries regarding HR policies and procedures, staff travel, payroll and annual leave are addressed in a professional, courteous, confidential and timely manner.

Behavioural Competencies

Strong customer focus experience either on the phone or face to face.
Good written and verbal communication skills.

Technical Competencies

Good computer skills, ideally Peoplesoft and Carina.

Educational Qualification

HR tertiary qualification

Remuneration and Benefits

A competitive salary with opportunities to develop your career.

Applicant must have a legal right to work in NZ

Yes

Note: Membership of HRINZ is desirable.

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