The Human Resources Institute of New Zealand - Logo

The Human Resources Institute of New Zealand

Human Resources Institute of New Zealand (HRINZ) is the professional body for those involved in Human Resource Management and the development of people.

HRINZ represents the interests of 3,000+ individual members who make up around 45% of the known New Zealand HR market. Read More

Profile ID


Remember me

Create Positive Culture and Manage Conflict

Location Date Time Presented by Register
Auckland 5 June 9.00am - 5.00pm Julia Shallcrass and Michael Hempseed Registration closed
10 September
9.00am - 5.00pm
Julia Shallcrass and Michael Hempseed
Registration closed

Create a positive workplace culture to improve performance and productivity. In this one day course, find out how to create a positive workplace, and how to achieve this through effective leadership and policies.

Discover how to identify conflict before it escalates to bullying and harassment, which are major problems in New Zealand. Managing conflict is critical as unresolved conflict can quickly escalate and stifle performance. Workplace negativity dramatically reduces productivity and increases staff turnover.

This course will take you through various techniques and skills to help you create and reinforce a positive culture, and manage conflict more effectively. Participants will receive a workbook to practise managing and resolving conflict.

Who should attend?
This course is designed for HR professionals and managers at all levels who want to improve their workplace culture. This course is useful for anyone who wants to find out how to manage conflict to prevent and deal with bullying and harassment.

Topics covered include:

  • Benefits of a positive culture
  • Leadership and values for positive culture
  • Identify factors which create positive culture
  • Reducing stress for positive culture
  • Flexible workplaces for positive culture
  • Effective communication for positive culture
  • Empowerment vs micromanaging
  • Factors that increase potential for toxic culture
  • Prevent and manage workplace bullying
  • Managing conflict in a positive way
  • Investigating complaints of bullying and toxic culture
  • Law on bullying and harassment
  • How to address bullying and harassment behaviours
  • Exiting toxic employees
  • Establish clear and effective policies and procedures

About the Presenters

Julia Shallcrass is an employment lawyer who specialises in legal education and consulting on contemporary workplace issues.

As director of KiwiBoss, she delivers in-house training, public training and consulting on people management to help businesses create better workplaces.

Julia is a regular webinar presenter for CCH Learning, and delivers public courses through Canterbury Employers’ Chamber of Commerce. She has lectured in Human Resources, Business Ethics and Business Communication for tertiary institutions.

Julia is an employment columnist for NZ Herald.

Michael Hempseed is a highly sought after professional speaker, he often delivers 3-5 seminars a week, he speaks on mental illness, reducing stress and burnout, and managing toxic behaviour such as theft and bullying. In addition to this he is a regular contributor for business articles on

Michael gained an honours degree in psychology from the University of Canterbury in 2008. Funny, full of enthusiasm and taking a genuine interest in people are all qualities that make Michael a captivating speaker. Michael loves to travel, having visited over 34 countries, including Cambodia, Morocco, China, India, Brazil and many others. In addition to this he hosts a radio show called Lighthouse of Hope. Recently Michael spoke at Tedx Darwin.

About KiwiBoss Limited

KiwiBoss provides businesses with people management training and consultancy.

Our training is designed to help clients solve workplace problems, manage contemporary Human Resources issues, and create brighter workplaces. Our employment law expertise assists in compliance with legal obligations.

Our clients include small to medium businesses, large corporates, charitable organisations, and government departments.

We help businesses create a more productive and engaged workforce by managing issues, such as:

  • reducing stress in the workplace
  • improving flexible working
  • increasing employee engagement
  • business continuity planning


HRINZ Member Non Member
Earlybird Fee* $800.00 +GST $1,000 +GST
Standard Fee $900.00 +GST $1,200 +GST


*Early bird (EB) price available when you register and pay before the date/s listed below:

Course Course Date EB* Date Ready to Register?
Auckland 5 June 8 May Registration closed
10 September
13 August
Registration closed

Terms & Conditions

All of our professional development courses are subject to our terms and conditions.

Travelling from out of town?

Click here for advice and special rates on accommodation.

MoST Content Management V3.0.6835