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The Human Resources Institute of New Zealand

Human Resources Institute of New Zealand (HRINZ) is the professional body for those involved in Human Resource Management and the development of people.

HRINZ represents the interests of 3,000+ individual members who make up around 45% of the known New Zealand HR market. Read More

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Effective HR Communication

Location Date Time Presented by
4 September 2019
9.00am - 5.00pm
Julia Shallcrass
Register or Enquire about the Member Travel Discount
Wellington 5 September 2019 9.00am - 5.00pm Julia Shallcrass Register or Enquire about the Member Travel Discount
8 October 2019
9.00am - 5.00pm
Julia Shallcrass
Register or Enquire about the Member Travel Discount

Effective HR communication is an essential part of business and the role of HR, and is vital for success in business, as it affects organisational performance.

Effective internal communication is important for developing trust, and impacts greatly on employee engagement and productivity.

In this one day course, find out how to connect staff to strategy and values through effective communication. Discover how to build employee engagement through trust and two-way dialogue, and learn how to connect with management and governance.

Practice delivering training, interviewing skills, and presentation skills. Participants will receive a workbook to practise their communication skills.

Who should attend?
If you want to communicate with greater clarity and impact, this is the course for you. This course is designed for HR professionals at all levels, with a focus on those wanting to improve communication with employees and management. It is also useful for HR line managers who perform HR tasks.

Learning Objectives include:

  • Identify different personality types and communication preferences
  • Find out how culture can influence business communication
  • Consider your roles and responsibilities in communication
  • Communicate with various HR stakeholders including Board and staff
  • Consider how unconscious bias affects communication
  • Build an effective internal communication strategy
  • Improving staff engagement and buy-in
  • Discover ways to communicate with flexible workers
  • Learn how to use social media and develop two-way dialogue
  • Understand etiquette of email for impact
  • Interviewing job candidates
  • Practice active listening techniques and giving feedback
  • Legal aspects of performance and disciplinary interviews
  • Practice public speaking to improve your presentations
  • Explore fun ways to provide effective training

About the Presenter

Julia Shallcrass is an employment lawyer who specialises in legal education on contemporary workplace issues.

As director of KiwiBoss, she delivers in-house training and public training on HR and people management to help businesses create better workplaces.

Julia is part of the KiwiBoss team that delivers public courses through HRINZ, and in partnership with Auldhouse.

Julia is a regular webinar presenter for CCH Learning, and subject matter expert for Kineo online training.

She has lectured in Human Resources, Business Ethics and Business Communication for tertiary institutions. Julia is an employment columnist for NZ Herald.

About KiwiBoss Limited

KiwiBoss provides businesses with people management training and consultancy.

Our training is designed to help clients solve workplace problems, manage contemporary Human Resources issues, and create brighter workplaces. Our employment law expertise assists in compliance with legal obligations.

Our clients include small to medium businesses, large corporates, charitable organisations, and government departments.

We help businesses create a more productive and engaged workforce by managing issues, such as:

  • reducing stress in the workplace
  • improving flexible working
  • increasing employee engagement
  • business continuity planning


HRINZ Member Non Member
Earlybird Fee* $800.00 +GST $1,000 +GST
Standard Fee $900.00 +GST $1,200 +GST


*Early bird (EB) price available when you register and pay before the date/s listed below:

Course Course Date EB* Date Ready to Register?
Auckland 4 September 2019
7 August
Register or Enquire about the Member Travel Discount
Wellington 5 September 2019 8 August Register or Enquire about the Member Travel Discount
8 October 2019
10 September
Register or Enquire about the Member Travel Discount

Terms & Conditions

All of our professional development courses are subject to our terms and conditions.

Travelling from out of town?

In response to member demand we are introducing a Travel Discount, available for those members in provincial centres who have to travel to attend one of our professional development courses.

As a rule, if you have to travel far enough to book a flight/hotel room to be able to attend the course, HRINZ will offer you a course discount to assist with these costs: $250 for 1 day courses. To enquire about this discount or if you're unsure about eligibility please contact us.

This has been introduced as an initiative which will hopefully enable our members in regional areas to attend our excellent workshops!

The travel discount is not available for non-members.

Click here for advice and special rates on accommodation.

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