Communication and information is the glue that holds relationships together within the business world, as from effective communication you will be able to plan, initate and implement organisational goals, objectives and strategies. As well as being able to effectively collate and assess organisational data/information communicated back from employees, clients or providers on what isn't working effectively regarding a process or within the organisation to the management team shold be considered a vital business function.
Sadly this sometimes is not the case with some organisations not just here in NZ but within Europe. Therefore, the European Union (EU) has acknowledged the importance of effective communication and this now underpins European Union legislation. As the EU has adopted a Directive that establishes a general framework for informing and consulting employees. The EU considers the whole issue of information and consultation to be so important that it became a basic statement in the Treaty establishing the European Community.
However, as HR Professionals we need to understand the importance of communicating well face to face as well as on paper. As most of the HR functions which have to be dealt with on a day to day basis do have an important communication aspect to them, whether it is hiring someone, dealing with a performance review, implementing change or disciplining an employee the message has is being sent is a very important one regarding what the organisation requires for success. So accuracy and clarity is essential for personal and business credibility.