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HRINZ Conference 2004 Shifting the Thinking
HRINZ Conference 2004 Shifting the Thinking
next practice in people management

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keynote speakers

Bill Farrell

Master Class

Learning Strategies, Management & Systems:
how to optimise your investment in people and prepare today,
for success tomorrow

Bill Farrell, Partner, IBM Business Consulting Services

To survive and succeed in this volatile climate, organisations must effectively harness the full potential of an increasingly fluid and dispersed workforce. They must find ways to enable – and capture – dynamic collaboration between employees, partners, suppliers, customers, students and families. And they must develop the ability to adapt quickly, re-creating and innovating just as quickly as the market requirements change.

The good news is that many organisations are finding that investments in learning can help them overcome these diverse challenges. Learning is becoming a critical enabler of continued organisational success. And by strategically combining learning programmes using a blend of learning methods, organisations are beginning to achieve measurable learning and business outcomes in key strategic areas of business including

  • Workforce transformation
  • Citizen education
  • Supplier/partner education
  • Service optimisation

Your workshop facilitators will present case studies and interactive examples of where many of these innovative learning approaches have been applied to improve employee effectiveness.

Bill Farrell is a Sydney based Partner with IBM Business Consulting Services, he leads the Human Capital Solutions practice in Australasia. Having worked in Asia and Europe assisting multi-nationals transform the way they deliver Human Resources, Bill now works with some of Australasia’s leading companies to transform HR work practices.

Bill is also the leader of the ‘Business to Enterprise’ (B2E) team, is responsible for determining the BCS point of view in the region and is currently working on several projects in this space.
Bill was recently the project manager for a team of 14 consultants to implement an HR shared services centre for a major national bank employing 32,000 staff in Australia and New Zealand. The shared service centre will encompass both HR transactions, career and life events, payroll and HR centre of expertise activities, including training design and delivery. The HR services will be supported by best in class HRM technology, enabling employee self serve and intra/extra net applications.

Bill holds a Bachelor of Science from Manhattan College, New York, and a Master of Human Resource Management from the University of Western Australia.

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