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HRINZ Conference 2004 Shifting the Thinking
HRINZ Conference 2004 Shifting the Thinking
next practice in people management

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keynote speakers

David Snowden


Cynefin Tools & Techniques
(senior practitioners only)

David Snowden, Director,
Cynefin Centre, IBM

About the Cynefin Sense-Making model:

Whether in a Petri dish or in the global economy, things happen because culture is the fundamental medium. Organisations, communities and societies are realizing that ideas and efforts grow, contend and thrive only when nurtured by the culture. But in the real world, there are problems of culture that refuse to be solved with current best practices. The Cynefin approach moves beyond traditional methods to examine paradoxical approaches to organisational culture that can lead to radically new insights and drive significant breakthrough value in organisations.

Workshop Facilitators:

Dave Snowden from the Cynefin Centre, and Shawn Callahan and Julie McGregor from IBM Business Consulting Services, will conduct a highly interactive workshop, to demonstrate the effectiveness of the Cynefin tools & techniques in complex organisational settings.

David Snowden is one of the founders of "Organic Knowledge Management," he is an acknowledged expert on the management of tacit knowledge and has developed a series of pioneering methods including the use of anthropological techniques for knowledge disclosure through the ASHEN model, the use of stories as an advanced form of knowledge repository (based on six years of research into story telling cultures around the world) and the Cynefin "Just in Time" model of knowledge transfer between formal and informal communities.

He regularly consults at the board level on Knowledge Strategy with some of the world's largest companies as well as to governments and non-governmental organisations. A gifted speaker and educator, he is in regular demand as a keynote speaker worldwide. His master classes in Organic Knowledge Management and Story Telling are highly rated and regularly sell out.
He is currently leading two research programmes: One is the further development of Story Techniques into advanced decision support, merger and acquisition and multi-cultural communication; the other uses Complexity Theory to link concepts from Learning and Knowledge Management. He has authored many articles on the subject and contributed commissioned chapters to two forthcoming books.

He is currently working on two books and editing two others. His own books are on the use and abuse of Story and Complex Knowledge. Dave Snowden has an MBA from Middlesex University and a BA in Philosophy from Lancaster University. He is honorary fellow in knowledge management at the University of Warwick, Adjunct Professor of Knowledge Management at the University of Canberra and teaches at the MBA programs at Warwick, Sophia Antipolis and Piacenza.

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