HRINZ Conference 2005 Working Through Values Working Through Values  

Introduction
Programme
Keynote Speakers
Concurrent Workshops
Conference Moderators
General Information
Added Value
HR Expo 2005
Conference Sponsors
Home

 



 

Concurrent Workshops

Day One – Wednesday 14 September

11.00am to 12.30pm

F4 Developing Values

Sussan Ockwell    

Developing Capability within the Core Business

Sussan Ockwell, Ockwell – Strategic Learning Solutions

NZATD Member

As most organisations have a value along the lines of "Developing People", this session looks at how this can be done efficiently in order to benefit individuals and the organisation.

Two different but structured approaches to identifying and building capability within the core business will be formally presented. Each approach will be supported by examples from different organisations. These methods will also be contrasted with traditional competency frameworks.

Based on a generally understood role, the two styles of capability framework will be drafted and contrasted through a facilitated process.

During the session, participants will share how their organisations have structured the development of capability within their core business. This will be an excellent opportunity for HR Professionals to share ideas and gain useful contacts in the area of capability development.

The introduction will include a simple warm up activity, where participants meet the people at their table, ideally seated in 6s or 8s.

Developing People
As most organisations have a value along the lines of "Developing People", this session looks at how this can be done efficiently in order to benefit individuals and the organisation. From a business perspective, the term "developing people" often translates into "developing capability", so a useful starting point is to define the term "capability'.

In small groups, participants will have 5 minutes to come up with their definition. These will be presented back to the group, and a working definition provided.

Developing Capability
When talking about developing capability, there are three methods proffered – Buy, Build or Borrow. But when it comes to capability within the core business, there is really only one way. Some "plug and play" people can be bought to build capability in the core business, and they can bring fresh ideas and perspectives – perhaps even best practice from a competitive organisation. But if you are focused on your competitive advantage, the majority of recruits won't know your company's core business, how it does what it does, or the processes and systems that bring uniqueness to the market. Borrowing, whether through contractors or consultants, may provide a quick fix or a new set of skills, but this is of a temporary nature unless the capability is transferred to the permanent pool of people...which brings us back to the key method for developing capability: Build.

So the key consideration is how to identify and build core business capability efficiently.

In small groups, participants will discuss how their organisations have structured the building of capability within their core business. This will be an excellent opportunity for them to share ideas and gain useful contacts.

Two Approaches
The prime objective of Capability Development is:

  1. To optimise employees' productivity as quickly as possible (IMMEDIATE) and secondly
  2. To enhance future capability for ongoing competitive advantage. (FUTURE)

This session presents two different but structured approaches to developing capability within the core business of an organisation. Each approach will be supported by examples from different organisations such as District Courts, Quotable Value, TVNZ, a consulting company. We will also consider how these methods complement or contrast the competency frameworks that some organisations have.

Working an Example
Using a role which is generally understood (eg. a retail branch manager) the two different styles of Capability Framework would be outlined and compared through the whiteboard–facilitation of the group.

Application
In their groups, participants will discuss which approach might work for them and what the benefits would be.

Sussan Ockwell is the director of Ockwell Learning Solutions, a learning and development consultancy established in 1988. The company provides Capability Frameworks and strategic learning and development solutions to the large corporates and government departments.

Over the years Sussan developed and refined Ockwell's methodology for the design and development of workplace learning solutions, and this has just been released as instructional design software package.

She has a Bachelor of Business Studies (Management) and a Diploma in Business Studies (Training & Development). She is a member of HRINZ and a member and past–executive of NZATD.

Sussan is an enjoyable and interactive speaker, known for her pragmatic rather than theoretical style.

F4 Session Indicator    more info

Stream:

Developing Values

Pitch:

Mid

Grunt Factor:

Hard business

Application:

Practice

Style:

Presentation 33%; group work 33%;forum 33%

Type:

Hybrid


<< back     |    next>>

 

 

 

 

 
 

To Top

Introduction | Programme | Keynote Speakers | Concurrent Workshops | General Information | Added Value | HR Expo 2005 | Conference Sponsors | Photos | Papers | Summary | Home

in association with IBMGold Sponsors

IBM adcorp Allied Pickfords Southern Cross Healthcare Mercer Human Resource Consulting CCH New Zealand Limited